What You Missed: Creating a Customer-Centric Org with MDM

Watch the replay of our recent webinar

Watch the replay of our recent webinar

Our recent webinar, “Creating a Customer-Centric Organization with MDM,” focused on an excellent case study from Scott Drummond, MDM Director at Grange Insurance, and a technology overview from Phil Teplitzky of HPSquared.

View this webinar replay and hear how Grange is leveraging MDM to achieve customer-centric views, enabling their Ease of Doing Business initiative. Mr. Drummond discussed:

  • Grange’s MDM objectives
  • Important MDM capabilities
  • Data quality revelations
  • Data stewardship task hierarchy integration
  • Next steps, insights and lessons learned

Next, Mr. Teplitzky talked about “Putting Data in Its Place.” His portion included:

  • Indications that a company has a data problem
  • The three-legged stool – People, process and technology
  • Challenges
  • Remediating data problems

The webinar was followed by a lively Q&A.

Check out the replay now.

For more, you can also listen to this podcast from Scott Drummond.


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