Mastering Data Management

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Hear UMass Memorial Health Care is using MDM at the Gartner MDM Summit

The Gartner MDM Summit is just around the corner, and we’re excited to have two Initiate customers sharing their MDM journeys.

Tina Derzaph, Senior Planner and Data/Information Architect at Saskatchewan Telecommunications previews her presentation, Knowing Your Customer to Provide Better Service Through MDM, in her guest blog post.

Richard Cramer, Associate CIO at UMass Memorial Health Care, will be speaking about the UMass Memorial MDM story, “Health Information Exchange: Just in Time Governance,” on Friday, April 16 at 9:55 AM.

Mr. Cramer will discuss the UMass Memorial approach of “incremental governance for incremental value” that has proven a viable strategy to enable the sharing of patient information in Central Massachusetts.

With seven hospitals and over 1100 beds, UMass Memorial has 13,500 employees and $1.4 billion in annual revenue, UMass Memorial faced many of the problems plaguing other industries. A lack of information sharing adversely impacted quality, costs and efficiency – not to mention patient safety. UMass Memorial turned to MDM with a number of objectives, including:

• Knowing a patient wherever they are seen in the system
• Enabling seamless interoperability with community healthcare providers
• Meeting Meaningful Use guidelines defined by the American Reinvestment & Recovery Act (ARRA – the Stimulus Bill)
• Facing competitive pressures from other healthcare systems

The community architecture had to enable information sharing across numerous legacy systems while also ensuring data privacy and security. With the right architectural approach and a shared vision, UMass Memorial is overcoming data governance challenges and being seen by others as an innovator.

Join Richard Cramer at Gartner MDM to hear more about the UMass Memorial journey to MDM, including lessons learned and recommendations.

Can’t make it to the conference? Watch our UMass Memorial video as leaders share their story.